There are certain tools already in place which could assist you in how to build an online business more efficiently. Depending on team size or individually, establishing systems which can help you reach customers and nurture customer relationships is essential to building an online business. These are some tools that can help sustain your business productively, research some of these tools and see how they can fit into your business.
WATI(Whatsapp CRM)
WATI is customer service platform using Whatsapp, which has expanded into growing into an entire customer lifecycle software. The three customer lifecycles to a business could be Marketing, Sales and Support. WATI has support in each lifecycle and here are the features: Marketing – No Code Chatbot Builder, Whatsapp message automation similar to email marketing automation, Broadcast Messages. Sales – Intergration with ecommerce platforms, Cart Recovery, Integration with CRM. Support – Team Inbox, Support FAQ Chatbot, Shipping and Tracking Notifications. For more information click here.
CONECTOHUB(Task Management)
CONECTOHUB is an AI based work and managment tool that helps bridge the management gap between daily business tasks and meeting organizational business goals. Organisation of business tasks can get overwhelming especially if there isn’t a team in place, ConectoHub could be described as an objectives and key results goal-setting framework used by individuals, teams and organizations to define measurable goals and track their outcome. You can arrange tasks with several stages by dividing them down to smaller operations, there are much more features to help with project/task management individually and team team based. For more information click here.
TALOS GROWTH(Marketing)
TALOS GROWTH is a tool that is designed to grow the popularity and expand the reach of your LinkedIn page. Marketing is an important process, a company needs to let potential customers know their product or service exists, LinkedIn is a platform to share business information and network. Talos Growth offers access to quality leads that are relevant and making sure your content reaches the correct audience. For more information click here.
KINSTA(Web Hosting)
KINSTA is a premium web hosting comapany offering managed WordPress plan. A website is a good contact point to have as customers can find you along with information in products or services offered. Kinsta excels in server power and optimization. Provided with a sufficient team for customer support. For more information click here.
BUILD-TOGETHER (Product Development)
BUILD-TOGETHER is a tool that allows you to capture, organize, and analyze product feedback directly from potential customers all in one centralized place to inform your product decisions. As a business the ability to score feedback and feature requests based on priority and adding them to your roadmap could an essenstial feature. Automatically follow up with people when you update your product. Turn clients into potential ambassadors. For more information click here.
VEPAAR(Whatsapp CRM)
VEPAAR is another Whatsapp CRM tool which allows a business owner to turn the application from a typical messaging platform into a business partner. The features of this product enable you to carry out multiple important customer activites such as sales funnel which can now turn leads into customers, building customer profiles, ticket management to ensure seamless customer support. For more information click here.
These are some tools business owners or individuals can levarage in order to achieve efficiency, productivity and sustainability in business operations.